Money back Guarantee | TopCerts
TopCerts is the fastest growing, extremely skilled and best professional certification training material provider in the world of IT. We provide the excellent exams preparation material which is devoted as customer's success. We utilize the services of industry professionals throughout the world. We prepare these exam preparation materials with proper care and according to the exam pattern.
TopCerts team work with one golden rule: "that if our customers get achievement then we feel it is our achievement"
As everybody knows time is money. Our experts prepare and arrange the exams material in that point of view a customer's precious time spent should be minimum and they must gain maximum knowledge.
"To preserve your precious time as well as to outclass your future, prefer us. Your victory is 100% assured"
We assure the money back guarantee to our customers. Because our exam preparation material is according to real exam structure and fulfill all the requirement of the exams. So, we provide money back guarantee to our customers. If any customer unfortunately fails to pass the exam, then the unsuccessful candidate can take his money back. But for that purpose he has to strictly follow some steps.
First of all he has to contact customer support claiming refund for his purchase and have to attach a copy of failed test and after reviewing details we will refund his entire money in 7 working days. And here one thing should be kept in mind that refunded amount may be less than or equal to but not go over the cost of original purchase exam.
How to Claim the Refund?
To refund your money you have to delete all downloaded material copies. In order to refund your money you have to submit the exam score report in PDF format within seven days of examination tosales@TopCerts.com, then we will issue refund to the same account which he used to make the payments regarding the purchase of exam preparation material.
We give you complete buying protection not only with money return guarantee but also with 100% pass guarantee.
Refund Of exam cannot be claimed if?
Refund of exam is only applicable for any user who failed in the corresponding examinations within 15 days from the date of purchase of the exam. The refund claim request should be sent within 7 days after the failure of the exam otherwise we will reject the refund claim.
But for this particular purpose he has to follow some rules and our conditions which in brief are as under:
1. Date limitations:
To avail the guarantee, you must purchase the exam at-least 7 days before the test, otherwise your guarantee will not be approved
2. Incorrect purchase:
In case of Postdated or outdated and improper buying the preparation material then we will not refund you money and it is the policy of our team.
3. Candidate's name should be matched:
TopCerts also not refund your money in that case if candidate name is not matched. We will not compromise on this point.
The money back guarantee is not valid in case the orders or purchases of those exams which are outdated and are not available at the current time.
5.Free or bundles exam:
TopCerts rejects the money back guarantee if the exam is acquired cost free or at special prices like discounts. We also not encourage the money back guarantee in that case when bundles or packages are acquired. If so, then it is suggested then don't claim refund otherwise it will be rejected.
6. Not expect the real material of the exam:
We possess only practice questions & answers regarding to preparation of the exam. We have not complete materials for the real exams but we assure you these practice questions & answers will meet your all needs required by the real exam.
If you are uncertain about anything or you need further assistance then consult our Live Chat or email us from Support page.