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FAQProduct Questions
Product QuestionsWhat are the different topcerts products are available?At the moment only eEngine topcerts products are available:
Questions and Answers with Explanations What does your Q&A with explanations entail? Our Q&A with explanations contains simulated exam questions with the most accurate answers. Each answer is thoroughly explained, including the incorrect answers. With our Q&A you should be able to pass the certification exam at your first attempt. More information can be found on our products page. Do all your Q&A include explanations? No. Our goal is to provide explanations to all our Q&A. There are still some Q&A without explanations. How can I detect if a product has explanations or not before I make the purchase? At the products page check if it is a Q&A with explanations or a Q&A. Can I pass an exam with topcerts Q&A only? Yes, it is possible. However, we recommend that you use one extra source, such as the topcerts StudyGuide, to provide the theoretical background and the practical hands-on experience. The Online Testing Engine is also recommended. Study Guides What exactly is in your StudyGuides? All of our StudyGuides are designed to ensure that you have the required knowledge to pass the exams on the first attempt. They consist of detailed explanations of the concepts that are tested in the exam as well as a labs section where you can learn the practical implementation of concepts. More information can be found on our products page. What are the system requirements to use the topcerts products? At the moment there are two requirements:
UpdatesAre your updates free?Free updates are available for 90 dates after the purchase. After 90 days the product is considered expired and is removed from the member zone of the user. Are there products that have more than 90 days of free updates? There are 1 year bundles. Contact support@topcerts.com for more information. Is it possible to extend the update period of an expired product? no, because the low price of topcerts. How often are your products updated? Our products are reviewed and updated on a continuous basis. The certification vendors often change the skills being tested in the exams, so we frequently change our study guides to accurately reflect the current exams. How do I know that there has been an update? There are several ways:
How do I receive my updates? For ePad and Testing Engine products just start use the product.
BundlesWhich types of bundles do topcerts offer?topcerts do not sold product in bunldes, if you buy more then 10 products, you can give an e-mail to support@topcerts.com, we will give you 20% discount or give you another three products free. SamplesYour products sound interesting, but I'd like to try before I buy. Do you have any demos?Yes we do. On our samples page you will find examples of our Practice exams. There are samples of two exams from all the certificates we cover. Further requests for samples can be provided. Please, e-mail feedback@topcerts.com and state which sample you would like to receive. QualityWhat is the quality of the topcerts products?Our goal is the have at least 95% exam coverage and at least 95% accuracy. How is the quality of the topcerts products achieved? topcerts experts, íncluding MCSEs, MCDBAs, MCTs, CCNPs, CCIEs, etc. verify the answers and provide explanations. Especially providing explanations increases the accuracy of the answers. We also receive customer feedback on our products. So, we constantly have to review our products. This guarantees a high quality. I think I have found an incorrect answer in one of your products/I don’t understand one of questions/One of the questions seems incorrect. What should I do? Feedback on specific questions should be send to feedback@topcerts.com. You should state
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